New here? Welcome!
We invite you to let go of any preconceived ideas you have about the music and the experience--we're here with some tips to help enhance your concert experience.
Feel free to call our friendly box office staff at 513.381.3300 if you have any questions. Do you have feedback about your experience? Let us know what you think!
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What should I wear?
There is no dress code for orchestra concerts. We encourage you to come as you are whether you want to dress up for a night on the town, or play it more casual for a relaxing experience. You'll even see some people in jeans. On special occasions (for example, opening weekend and New Year's Eve), you may find a few more people dressed up.
When should I arrive?
We recommend arriving at least 45 minutes before the concert. Consider how much time you want to park, enjoy the beauty of historic Music Hall, take some photos, relax and enjoy a drink in the P&G Founders Room, read Fanfare magazine (the official CSO program) or find your seat. Look for your concert e-minder emailed to you a couple of days before the concert for a listing of any bonus experiences that may occur before, during, or after the concert.
Where should I park?
Look for your best parking options near Music Hall here.
Where should I sit?
There are three levels at Music Hall. The first floor is called the Orchestra, the second the Balcony and the third the Gallery.
- For best blend of value and great acoustics: Gallery Best leg room: Orchestra
- Best leg room: Orchestra
- Lowest Price: Partial view A & B on all three levels
- Best sightlines: Center seats on all three levels
What accommodations are made for audience members with accessibility needs?
All levels of Music Hall have elevator access and accessible seating options. Assisted listening devices can be checked out at Guest Services in the Lindner Grand Foyer.
May I take pictures or use my phone?
Feel free to take as many as you would like outside the building or in the lobby. Post your favorite photos and tag us @CincySymphony or @CincinnatiPops and #MusicComesHome. Flash photography, glowing screens and video are prohibited inside the auditorium during the performance. To allow everyone in the auditorium to enjoy the concert, make sure your phone is switched to silent or completely off.
How long are the concerts?
Most concerts are about 2 hours with a 15-20 minute intermission.
How do I find my seat?
Ushers, identified by a uniform and name tag, will greet you at the auditorium doors. They will offer you a Fanfare magazine and will help you to locate your seats.
When do I clap?
Audiences applaud when the orchestra, conductor, and soloists enter the stage. They applaud again at the end of each piece or after a conductor makes remarks to the audience. Some pieces have multiple sections or movements, so if you aren’t sure, watch for the conductor to lower their arms and turn to face the audience. Occasionally audiences will also clap at the end of a movement before a piece has finished if they are particularly moved or excited. This is completely ok!
Do I need to know about the music before I come to the concert?
No--it is an amazing experience to simply come and hear a piece of music for the first time without any prior knowledge of the music. Some people find that their enjoyment and enrichment is enhanced if they read the program notes before coming to the concert, or after you've heard the music. If you wish to learn more about the music we provide program notes at the concert in our Fanfare magazine and on our website. We also email program notes in advance to all ticketbuyers, so make sure we have your email address. We host Classical Conversations one hour before most Cincinnati Symphony Orchestra concerts.
All ticket buyers receive Concert E-Minders via email before each concert with info about the program, bonus experiences, parking, dining, etc. Make sure we have your email address so we can send helpful and important information to you! Call us at 513.381.3300 or email us at email@example.com to provide us with your email address.
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