Mission: to seek and share inspiration

Marketing Manager


POSITION SUMMARY: The Marketing Manager is a full-time position responsible for developing and implementing single ticket marketing campaigns and promotions, analyzing and tracking sales, and copywriting and editing all while working collaboratively with internal and external constituencies to align positively around organizational objectives. The ideal candidate will possess strong interpersonal communication skills as well as a passion and enthusiasm for classical music. This position reports to the CSO Brand Director.


Assist with developing and executing subscription and single ticket marketing plans across all product lines (CSO, Pops, Lollipops, Chamber Players, special events) and partner organization May Festival, with a heavy focus on digital/social media, email management and vendor relationship management (MOGO Arts Marketing digital advertising partner)

• Assist with successful transition of audiences into Music Hall; leverage audience development opportunities that a renovated hall presents

• Manage marketing strategy and execution for Vocal Arts Ensemble

• Create and execute targeted promotions to drive ticket sales; analyze and report on results, working collaboratively with the Director of Sales and Data Team

• Assist with copywriting, ad development, and proofreading

• Assist, and in some cases lead, marketing event coordination

• Manage departmental email creation/deployment; advise on email segmentation

• Hire and manage marketing intern(s)

• Oversee patron satisfaction survey research; assist with analysis, synthesis and presentation of data

• Create and execute monthly direct mail pieces, enlisting and supervising freelance graphic designers are needed

 • Assist with CSO Street Team and marketing material distribution

• Assist with execution of subscriber/single ticket buyer benefits and appreciation efforts (Surprise & Delight, Subscriber Cards on Seats, etc.)

• Serve as an ambassador at concerts and events

• Serve as part of the rotation for “front of house” duty at concerts

• Other duties as assigned



• At least two to three years of marketing experience; non-profit or performing arts experience preferred

• Thrives in an extremely fast-paced environment and can process information on the fly


• Stellar project management and planning skills; organizational and critical thinking ability

• Strong writing and verbal communications skills; copywriting and proofreading experience a plus

• Innate curiosity, willingness to learn, and emerging leadership skills

• Highly self-motivated with a proactive approach to work

• Ability to see the big  picture and opportunities, while successfully executing detailed plans

• Desire to work cross-functionally and collaboratively

• Bachelor’s degree

• Data analysis and database (Tessitura) experience a plus

• Some knowledge of classical and/or choral music preferred


The CSO celebrates diversity! We are an EEO/M/F/D/V Employer. 

Please send cover letter, resume, and salary requirements via APPLY or to:

Kyle Wynk, PHR, SHRM-CP

Human Resources Manager
Cincinnati Symphony Orchestra
Music Hall
1241 Elm Street
Cincinnati, OH  45202
Please put “Marketing Manager” in the subject line.



Or via email at:  hr@cincinnatisymphony.org


No third party applications will be accepted.