Community Engagement & Diversity Manager
The Community Engagement & Diversity Manager is responsible for fostering strong community partnerships and programs aimed at addressing a wide range of shared community goals and needs in and around Cincinnati, while developing raised community awareness of and a stronger affinity for the Orchestra. Reporting to the Director of Education & Community Engagement, the Manager develops and executes programs that utilize CSO musicians and resources towards enhancing the vibrancy of Cincinnati neighborhoods, creating cross-cultural understanding, promoting diversity and inclusion, and highlighting existing community assets such as artists, organizations and venues through creative collaborations.
The Manager’s goals are achieved through several core programs including CSO Neighborhood Connection residency, the Multicultural Awareness Council (MAC), Classical Roots, MAC Open Door Concerts, One City, and CSO in Your Neighborhood. The manager will also be responsible for informing, researching, and executing future opportunities that serve the Orchestra’s evolving strategic priorities. This position is a key public-facing representative of the CSO and Cincinnati Pops who maintains relationships with a wide range of external constituents. The Manager must be an effective project manager and organizer, a strong communicator, and a detail-oriented planner/administrator who is comfortable in a fast-paced, high-performance work environment.
• Develop, plan and execute neighborhood, community and inclusion based arts initiatives in collaboration with community partner organizations, CSO musicians, and local artists
• Develop and manage "CSO Neighborhood Connection" residency program in select Cincinnati neighborhoods
• Plan and execute Classical Roots Artist-in-Residence program
• Identify, connect with and recruit potential programming partners with whom to collaborate on residencies and other community projects
• Engage a wide range of community members in identifying local community goals and determining ways in which the orchestra can help address them through music programs
• Remain highly responsive to a variety of music programming needs and preferences from a wide range of community constituent groups; mobilize CSO resources to meet needs when appropriate
• Plan and execute other community-based music events
• Serve as lead staff liaison for the CSO Multicultural Awareness Council (MAC), a branch of the Cincinnati Symphony Volunteer Association
• Meet and communicate regularly with MAC leadership and volunteers to support MAC goals and initiatives
• Support MAC chairs and committee in recruiting volunteers who are passionate about diversity in classical music, and work with the Volunteer Manager to ensure onboarding, training, and retention
• Communicate regularly with MAC volunteers to sustain engagement and share information about CSO programs and volunteer opportunities
• Support MAC leadership in planning and execution of MAC special events including post-concert receptions, meet-ups, and community performances
• Coordinate Nouveau Award nomination and selection process with MAC leadership
• Coordinate activities of Clergy Advisory Committee in support of Classical Roots program
• Lead and coordinate collaborations with Marketing, Communications and Data Management staff to ensure effective print, digital, web and social media marketing content/delivery, communications and ticketing for all community engagement events and programs
• Collaborate with Operations staff to plan production support for events, as needed
• Develop and deploy evaluation tools to measure impact and output of all programs; analyze and interpret data and feedback to inform future work
• Maintain current records of community engagement activity and musician services using orchestra and patron management databases
• Communicate regularly with Orchestra members to share community engagement musician personnel needs and confirm event details/logistics
• Attend and/or ensure adequate administrative staffing needs are met for frequent night and weekend activities
• Other duties as assigned
• Bachelors degree in music performance/education, arts management, community development related fields or equivalent professional experience required
• Minimum of 2 years of experience working in a community engagement role; similar orchestra administration or arts-related community engagement preferred
• Knowledge of symphonic music, basic orchestra operations knowledge, and experience working with professional musicians preferred
• Demonstrated ability to develop strong partnerships with community organizations
• Excellent written and verbal communication, organizational, and administrative skills
• Ability to independently advance multiple projects and programs simultaneously by determining and managing workflow, timelines, and budgets with accuracy and enthusiasm
• Must be able to work evenings and weekends as required for community engagement programs and must have access to reliable transportation to a wide variety of work locations
• Must be a strong internal collaborator who actively seeks to leverage CSO staff and resources to help maximize program effectiveness
About the Cincinnati Symphony Orchestra: Comprised of the world’s finest musicians, the Cincinnati Symphony Orchestra aims to fulfill its mission: to seek and share inspiration. A cornerstone of the Cincinnati arts community, the CSO’s vision is to engage audiences and community better than any other orchestra in the world. The CSO, which also performs and records as the Cincinnati Pops Orchestra, presents over 100 concerts and events annually.
As one of the oldest symphony orchestras in the United States, the CSO has achieved international critical acclaim and an operating budget that consistently places it among America’s top 10 orchestras. The CSO serves as an ambassador for Greater Cincinnati to the world through national and international tours and an extensive Grammy-winning recording catalog, with over 10 million recordings sold worldwide. The success of the CSO is predicated by its values: it is an orchestra determined for greatness and committed to experimentation that serves as Cincinnati’s ambassador to the world and remains devoted to the Cincinnati community.
The CSO celebrates diversity! We are an EEO/M/F/D/V Employer.
Please send cover letter, resume, and compensation requirements via APPLY or to:
Or via email at: firstname.lastname@example.org
Please put “Community Engagement Manager” in the subject line.
No third party applications will be accepted.