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  Community Learning Manager, updated 03/13/14  
  Company Description:  Founded in 1895, the Cincinnati Symphony Orchestra (CSO) is the fifth oldest orchestra in the United States and represents the evolution of 200 years of musical tradition in the Queen City. The mission of the CSO is to (1) present the highest quality performances of great music, bringing national and international distinction to the orchestra and the community; (2) delight and educate diverse audiences of all ages, and enhance the cultural vitality and quality of life in the region; and, (3) operate in a financially sound manner. 

Position Summary: The Community Learning Manager is a full time position responsible for designing, developing, administering, and evaluating all education programs, consistent with CSO policies and stated educational mission and goals. The Community Learning Manager will plan, manage and expand educational activities of the CSO and May Festival, under the direction of the Sr. Director of CE&L, including the supervision of all volunteers and staff involved in delivering any aspect of the programs. The Community Learning Manager will also represent the CSO to other arts, education, and civic institutions to promote constructive working partnerships in the community. The successful candidate will have a strong sense of customer service and enjoy working with a wide variety of people. The Community Learning Manager is a member of the Community Engagement & Learning (CE&L) team and supports other members of the team as required.


Education/Community Learning Programs

  • Plan and implement all aspects of the CSO’s community learning programs, including youth concerts (in consultation with Sr. Director of CE&L and Pops Conductor), musicians-in-schools, Classical Conversations, lecture-demonstrations, family concerts, school concerts, adult education and select volunteer programs. Assess effectiveness and impact of each activity.
  • Develop, implement and evaluate Community Learning initiatives to strengthen CSO impact and presence in local communities, regional communities and Over-the-Rhine including but not limited to schools, community centers, etc.
  • Develop and implement programs that further the CSO and CE&L strategic plans with appropriate evaluations and impact measures.
  • Use creativity and innovation in developing new programs that attempt to incorporate current educational and technological initiatives to cultivate new community partnerships.
  • Work in conjunction with schools and other partners to develop all materials used in teacher training, musician training, and student preparation for educational programs. Oversee the work of any outside contractors in the development of these materials.
  • In consultation with the Marketing department,  Data Team, Communications staff and Senior Director of CE&L, oversee the marketing and ticketing for all educational programs, including web-site updates, brochures, newsletters, flyers, e-mails/e-blasts, advertisements, and other media as necessary.
  • Cultivate and maintain professional relationships with regional and local school district(s), community colleges, universities, and other educational/civic institutions. Act as a primary spokesperson for the CSO in education matters with Senior Director of CE&L.
  • In collaboration with the CSO Data Team, utilize Tessitura and other software to efficiently and accurately track student/school/patron data for CE&L programs.  Serve as the Tessitura power user for CE&L and work with members of the CSO Data Team and other departments to develop and implement effective tracking procedures for CE&L programs.

Budget and Planning

  • Assist the Senior Director of CE&L in establishing appropriate education goals for the CSO.
  • Develop programs and plan for achieving those goals; coordinate all activities with the CSO’s master calendar.
  • Develop budgets for each program with Senior Director of CE&L; monitor the progress of each, and adjust plans as necessary.
  • Identify educational trends that may present new opportunities for the CSO; recommend a course of action that takes this information into account.

Board of Directors

  • Report to the Education Committee of the Board on the progress of all education programs and provide other reports and public communications as requested.


  • Cultivate, plan and schedule the orchestra musicians for individual and ensemble events sponsored by or supporting the CSO’s education efforts. These events should be planned within the Service Exchange program whenever possible.
  • Collaborate cross-departmentally to implement programs and provide up-to-date information to assist fundraising efforts.

Perform concert duty

  • Regularly attend CSO and Pops concerts and events, and serve as an advocate for the organization among key stakeholders.
  • Support select CE&L activities on run-outs and tours if/as needed.


  • Attend concerts of local school groups; act as a liaison between the CSO and community educational institutions.
  • Keep abreast of recent research in music education; maintain a collection of current resource materials.
  • The position will also be responsible for developing and implementing new educational initiatives for the May Festival.
  • Perform other duties as assigned by the Senior Director of Community Engagement & Learning.

 Job Requirements, Skills, Background

  • Bachelor’s degree in music and/or education is required
  • Three years of experience in orchestra education
  • Knowledge of arts integrated curriculum design preferred
  • Highly self-motivated with a proactive approach to work
  • Excellent oral and written communication skills
  • Excellent organizational skills, critical thinking ability, and faultless attention to detail
  • Ability to work successfully in a fast-paced environment while managing and prioritizing multiple deadline projects is essential
  • Ability to work with diverse constituencies and provide excellent customer service
  • Availability to work occasional evening and weekend performances is expected
  • Must be team oriented, consistently positive, and maintain a professional demeanor
  • Computer proficiency required, including Microsoft Office, Word and Excel, with the ability to learn and utilize new software applications.  Experience with Tessitura is a plus.
  • Possess a valid U.S. driver’s license and reliable transportation access as off site travel is required.

The CSO celebrates diversity!  We are proud to be an Equal Opportunity, Minority, Female, Disabled, Veteran Employer.

Please send cover letter, resume and hourly compensation requirements to:

Margot Benish, Director of Human Resources
Cincinnati Symphony Orchestra
Music Hall
1241 Elm Street
Cincinnati, OH  45202

Or via email at:
Please put “Community Learning Manager” in the subject line.

No third party applications will be accepted.

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